Identify the item before submitting a report
- Locate the exact character, reply or other material you want us to examine.
- Where a reporting control is offered, choose the reason that fits your concern.
- Explain the possible rule violation without adding unrelated private conversation details.
- Include a reference to the content and, where needed, a screenshot with sensitive information hidden.
- Keep any response or further instructions you receive from moderation or support.
Keep the concern within the review process
A private report lets us examine disputed material without exposing it to a new public audience. Do not circulate prohibited content in social posts or community threads while requesting moderation.
Ownership disputes, personal-rights concerns and removal requests belong in the complaints process. Include the evidence and contact information relevant to your request. Explain what you know about the material, rather than making unsupported claims about another person's motives.
Use reporting for violations, support for faults
A rules review needs the content involved and an explanation of the apparent violation. A missing sign-in code, a generation failure or a payment problem generally needs support instead. Give the appropriate process the details relevant to that kind of issue.
When you report a generated reply, it is sent for moderation review and removed from your conversation. Write another message to the character to resume the story. If a permitted response simply is not the version you want, reporting is not the appropriate control.
Questions
Can I flag a reply without reporting the whole character?
Yes. Use the reporting control on the specific message and explain which rule it seems to violate. A concern about one response does not have to become a report about the entire character.
How do I raise a rights dispute or ask for removal?
Follow our complaints and content-removal procedure. Locate the material, describe the right or concern at issue and supply the relevant evidence so we can assess the request.